Shipping policy

At The Paw Stories, we offer worldwide shipping directly from our international suppliers to bring you unique and affordable pet accessories. Orders are typically processed within 2–5 business days and delivered within 10–25 business days, depending on your location. Please note that delays may occur due to customs, local postal services, or high demand. Any customs duties, import taxes, or additional fees imposed by your country are the customer’s responsibility. Once your package is in transit, we are not liable for delays or losses caused by the courier. For damaged or defective items, contact us within 48 hours of delivery with photo evidence for assistance.